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← Customer Feedback for tawk.to

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  1. Allow admins to control agent alias: position, name

    43 votes
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    5 comments  ·  Feedback » New features  ·  Admin →
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    Anonymous commented  · 

    It is "must have" function.. There is no way how to change wrong names of agents without theirs passwords...

  2. Automatically change status to away when inactive

    1,053 votes
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    157 comments  ·  Feedback » New features  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users,, Thank you for choosing tawk.to and for sharing your request here. An automated status change to Away is currently under review. We assure you that this feature is under works and we will update you as soon as it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Anonymous commented  · 

    And for "tawk app" users? It has to be possible to detect inactivity.

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