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    23 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    On mobile we can’t change this behaviour at this time.
    Since the chat is full-screen, it would be bad user experience to interrupt visitor from viewing your website.
    On PC browser trigger will open a chat to show trigger message to a visitor.

    Mark commented  · 

    I contacted support and they told me this option is not currently available, they told me to suggest this option for future versions.

    Mark commented  · 

    currently the chat box does not popup on mobile even when a trigger is set, it makes it look like a notification instead. since most of our traffic is mobile we want option to engage the user like we can with desktop.

    Mark supported this idea  · 

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