Arthur
My feedback
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233 votes
Hi there dear tawker,
We are currently planning on developing granular permissions that will solve this problem.
Hope this will be solved in the near future.
An error occurred while saving the comment An error occurred while saving the comment Arthur commented
I assign an agent and I want to disable "+Add" property. I want him to focus on the chat serving customer.
Arthur supported this idea ·
When I assign the agents to man the chat line, I want him to focus on answering visitors' questions on services and products or company related matters. I do not want him to start click on the function like "+Add" property.