Arthur

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  1. Agent permissions

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    53 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  Admintawk.to (top bird!, tawk.to) responded

    Hi there dear tawker,

    We are currently planning on developing granular permissions that will solve this problem.

    Hope this will be solved in the near future.

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    Arthur commented  · 

    When I assign the agents to man the chat line, I want him to focus on answering visitors' questions on services and products or company related matters. I do not want him to start click on the function like "+Add" property.

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    Arthur commented  · 

    I assign an agent and I want to disable "+Add" property. I want him to focus on the chat serving customer.

    Arthur supported this idea  · 

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