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Thomas

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  1. Rate agent on chat end

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    95 comments  ·  Feedback » New features  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to write us your feedback and suggestions. Adding enhanced features for agent feedback is currently under review. Our engineers are looking into it and we will update you once this is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Thomas commented  · 

    So instead of adding a shortcut to ask how they felt their expearnace was when they close the chat it asks them then and then in the admin section or something you can see what it is like?

    Thomas supported this idea  · 

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