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    54 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there dear tawker,

    We are currently planning on developing granular permissions that will solve this problem.

    Hope this will be solved in the near future.

    Lucas supported this idea  · 
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    Lucas commented  · 

    The agent can only have permission to answer the chat which departament is vinculated

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