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    To All Our Valued Users, Thank you for choosing and for reaching out. We currently don't have an integration with Google Analytics. We do, however, have our Google Adwords Tracking integration. Google Conversion tracking can help you see how effectively your ad clicks lead to valuable customer interaction with This article explains how to create a conversion action to track visitor engagement with the widget. You can find the sample code and tutorial here: Note: this code example tracks a new chat as a conversion. If you would like the conversion to occur on some other metric, please refer to our Javascript API: If you have any other questions, require assistance, or just want to talk to someone at, here is our calendar link: We're happy to help!

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    Jithin commented  · 

    A customer chatting through the chat app and giving his contact info is a conversion for almost every website. But currently we don't have the option to track these conversions in Adwords or FB ads..

    My suggestion - Give an option to request the user who gave the contact info to visit a particular page in the website (Where our conversion code is placed). Then we can track the converted user!! How about that?

    Jithin supported this idea  · 

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