Milenko

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    38 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for taking the time to share your ideas here.

    Our automation or chatbot feature is currently in our roadmap development.

    Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    Milenko supported this idea  · 
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    Milenko commented  · 

    set up a read confirmation feature and a chat robot, and these features are free forever

    A read receipt is an indicator that everyone can see when a message has been sent, delivered or seen

    And a chat robot is a function that a chat robot chats with visitors and when a visitor asks to chat with agents the robot will redirect him to live chat with people if there is no agent online then for the robot to eject a message that they are currently offline or busy

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