V.Michl

← Customer Feedback for tawk.to

My feedback

  1. Better url parser

    1 vote
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    1 comment  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    Hi there dear tawker,

    What browser and OS are you using?
    Could you please contact our support team? They will gladly help you solve this issue and will inform the development team. You can contact support here: https://www.tawk.to/

    Hope this answers your request.

    An error occurred while saving the comment
    V.Michl commented  · 

    To clarify - only the closing parenthesis is the problem, not the quot entity (added by uservoice). I am using MSIE11 and Chrome, Win7.

    V.Michl shared this idea  · 

  2. Chat box must be draggable when Minimised also

    59 votes
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    under review  ·  9 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    V.Michl commented  · 

    Add transparency option or make the minimized chat box draggable - if it obscures something on a web page, it cannot be revealed.

    V.Michl supported this idea  · 

  3. Offer more themes for the chat window

    930 votes
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    128 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Admintawk.to (top bird!, tawk.to) responded

    Hi,

    Thank you for choosing tawk.to and for sharing your ideas with us.

    Great news! We have just released a major update to our chat widget.

    See our latest release here: https://www.tawk.to/category/updates/

    You can now enjoy the chat widget’s new look and features. This includes the Widget Cards.

    You can add any kind of content to your chat widget, including videos, images, and a search bar. It’s like having a mini-website in the chat.

    To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    V.Michl supported this idea  · 

  4. Agents restrictions based on IP/Network/Country

    130 votes
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    12 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    Our BAN feature can help restrict spammers or other unwanted users from accessing your widget.

    You can activate this feature with the following options:

    1. Banning a visitor
    You can ban specific visitors from your active chats and offline messages.

    Visit this link to learn more: https://help.tawk.to/article/banning-a-visitor

    2. Banning/blocking the widget by location
    You can block a specific country to hide the widget from visitors from that country.

    Helpful link: https://help.tawk.to/article/blocking-the-widget-by-location

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    V.Michl supported this idea  · 

  5. Google translate option

    176 votes
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    31 comments  ·  Feedback » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    Automated translation is currently on the development roadmap.

    Our engineers are working towards this enhanced feature and updates will be posted once the feature has been approved and implemented.

    In the meantime, we welcome your assistance in helping us translate tawk.to by visiting the following links:

    1. Web dashboard > https://crowdin.com/project/tawk/
    2. Android app> https://crowdin.com/project/tawk-android
    3. iOS app> https://crowdin.com/project/tawk-ios

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    An error occurred while saving the comment
    V.Michl commented  · 

    have the chat widget in multiple languages - depending on the visitor's language preferences

    V.Michl supported this idea  · 

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