Rein van 't Veer

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    11 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi,


    Thank you for choosing tawk.to and for reaching out.


    Our JavaScript API documentation provides a flexible set of methods that may work for your web projects.


    You can check our JavaScript documentation here: https://developer.tawk.to/jsapi/.


    If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.


    Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

    Rein van 't Veer supported this idea  · 
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    Rein van 't Veer commented  · 

    Make an API available so that monitoring systems can check how many agents are available at any given time.

    Or: setup a notification system that sends an email when there are no agents available.
    Now it happens too often that all our agents are offline and I would like to prevent that from happening

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