Daniel Oncebay
My feedback
7 results found
-
1,612 votes
To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to share your ideas here. At the moment, we don't have a direct Chat transfer to another agent. Rest assured that this feature is currently planned and our engineers are working towards its completion. The software upgrade will be posted as soon as it is implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment -
654 votes
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. Automation and agent allocation is currently on the development roadmap. Our engineers are working on it and updates will be posted once it has been implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Daniel Oncebay
supported this idea
·
-
313 votes
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. Currently, we only have a Javascript API. However, we have a more advanced REST API in the works that should be out in a couple of months. In our JavaScript API documentation, we provide a flexible set of methods that may work for your web projects. Check out our Developer Page for updates and info! https://developer.tawk.to/jsapi Your request has been acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment Daniel Oncebay
commented
Having an API would also open up the agent chat function to more advanced triggers and chat bot functionalitie x2
-
44 votes
Admintawk.to
(top bird!, tawk.to)
responded
Hi, Thank you for choosing tawk.to and for taking the time to share your ideas here. We currently do not have an integration with Microsoft Dynamics. You can find our supported integrations here: https://help.tawk.to/category/integrations https://help.tawk.to/category/shopping-cart-integrations Your request has been acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Daniel Oncebay
supported this idea
·
An error occurred while saving the comment Daniel Oncebay
commented
Microsoft Dynamics CRM Integration
-
324 votesAdmintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. At the moment, we don't have a direct integration with MailChimp. Alternatively, you can use the Zapier integration to automatically send information between tawk.to and MailChimp. Helpful link: https://zapier.com/apps/tawk-to/integrations/mailchimp We've acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment Daniel Oncebay
commented
Export Data tab from Messaging/leads to Excel, or integration with CRM
Daniel Oncebay
supported this idea
·
-
1,027 votes
To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to write us your feedback and suggestions. Adding enhanced features for agent feedback is currently under review. Our engineers are looking into it and we will update you once this is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Daniel Oncebay
supported this idea
·
-
1 voteDaniel Oncebay
shared this idea
·
??