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LaCharla

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  1. Offer diverse customer service avatars

    1 vote
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    1 comment  ·  Feedback » Improvements  ·  Admin →
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    LaCharla shared this idea  · 

  2. Add the ability to change the order of Knowledge Base articles using drag and drop.

    18 votes
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    4 comments  ·  Feedback » Improvements  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your suggestions. This is a great idea! A function that allows you to change the order of your KB articles depending on your preferred sequence. Rest assured, your suggestion has been submitted to our engineers. We will post updates once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    LaCharla shared this idea  · 

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