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  1. Rate agent on chat end

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    95 comments  ·  Feedback » New features  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to write us your feedback and suggestions. Adding enhanced features for agent feedback is currently under review. Our engineers are looking into it and we will update you once this is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Adriene commented  · 

    Hello! I would suggest creating a satisfaction survey at the end of the chat. Knowing only if the client liked or did not like does not allow us to measure our mistakes and how we can reverse the situation. Thanks for listening!

    Adriene supported this idea  · 

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