To All Our Valued Users,
Thank you for choosing tawk.to and for taking the time to share your ideas here.
At the moment, we don’t have a direct Chat transfer to another agent. Rest assured that this feature is currently planned and our engineers are working towards its completion. The software upgrade will be posted as soon as it is implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I’d be happy to help!
An error occurred while saving the commentAnonymous commented
This doesn't yet look to have been implemented. The feature will be extremely useful. If it's still being developed, any sort of ETA would be much appreciated. Having another agent join and the original agent leave is a workaround at best. Thanks!