Thomas Mueller

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  1. Integrate with Slack Platforms

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    78 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    Full Slack integration with tawk.to is currently unavailable.

    However, you can set up workflow automation through Zapier.

    For example, you can trigger a specific action in Slack when a chat ends, when a new chat starts, or when a new ticket is created.

    Read more and get started here: https://developer.tawk.to/zapier/.

    This suggestion has been submitted to our engineers and we will post updates once the feature has been approved and implemented.

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    An error occurred while saving the comment
    Thomas Mueller commented  · 

    Dear Admin, it seems you don't know Slack or you don't understand the users need. We like many other companies use Slack and we love it. It makes no sense to have many other tools with redundant or duplicate features. Thus, an integration between Tawk-to and Slack makes total sense from a users perspective. I would like to have all communication in one place and not in dozens of apps.

    Thomas Mueller supported this idea  · 

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