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    8 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    We are currently working on a complete rewrite to the way we handle visitor sessions, which will allow us to remove the need for visitors to “End a session”.

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    Anonymous commented  · 

    That's really good news. Any idea when you'll release that?

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    We're also getting a lot of complaints from customers that they cannot close the chat that was proactively started by a trigger.

    What they mean is they press the X and then the chat doesn't close because you have to press another button at the bottom even though a chat wasn't actually started.

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