Anonymous
My feedback
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579 votes
To All Our Valued Users,
Thank you for choosing tawk.to and for reaching out.
Full Slack integration with tawk.to is currently unavailable.
However, you can set up workflow automation through Zapier.
For example, you can trigger a specific action in Slack when a chat ends, when a new chat starts, or when a new ticket is created.
Read more and get started here: https://developer.tawk.to/zapier/.
This suggestion has been submitted to our engineers and we will post updates once the feature has been approved and implemented.
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
An error occurred while saving the comment Anonymous supported this idea ·
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117 votes
Admintawk.to (top bird!, tawk.to) responded
To All Our Valued Users,
Thank you for choosing tawk.to and for reaching out.
Our Webhooks support the following events:
Chat Start
Chat End
New TicketFor more in-depth information on how our webhooks work, visit our developer portal at https://developer.tawk.to/webhooks/
We also have JavaScript API documentation where you can invoke a flexible set of methods that may work for your web projects.
You can check our JavaScript documentation here:https://developer.tawk.to/jsapi/.
We have a more advanced REST API in the works that will be out once the documentation has been approved.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
Anonymous shared this idea ·
Ever wonder why so many people love Drift? Well one of the reasons is their integration with slack on the answering side. I'm willing to pay and even help develop this feature myself if it comes to it.