Anonymous
My feedback
6 results found
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6 votes
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1 vote
Hi there Steve,
Thank you for the suggestion!
We are going to do it very soon!An error occurred while saving the comment Anonymous
commented
'very soon' ???
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24 votes
An error occurred while saving the comment Anonymous
commented
Train your agents to not let on that the chat is being seen before they type?
If someone types, and then deletes - dont mention or reference this 'unseen' message
Is they type and you respond too quickly - or are typing as they are... dont do this
All of the problems you mention are resolvable - just by training your agents effecively
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1,076 votes
To All Our Valued Users,, Thank you for choosing tawk.to and for sharing your suggestion here. .json is the current format used by tawk.to when exporting contacts and chat history. However, we are in the process of changing the export format and the new feature will be available soon. Alternatively, you can use this tool for file conversion: https://www.convertcsv.com/json-to-csv.htm Learn more about exporting contacts: https://help.tawk.to/article/exporting-contacts Learn about exporting your chat history: https://help.tawk.to/article/viewing-deleting-and-exporting-your-chat-history If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Anonymous
supported this idea
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6 votesAnonymous
shared this idea
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44 votes
Admintawk.to
(top bird!, tawk.to)
responded
Hi, Thank you for choosing tawk.to and for taking the time to share your ideas here. We currently do not have an integration with Microsoft Dynamics. You can find our supported integrations here: https://help.tawk.to/category/integrations https://help.tawk.to/category/shopping-cart-integrations Your request has been acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment Anonymous
commented
Is it possible to use the API to talk to a CRM system?
I think your ticketing system inside tawk.to is great!
But we use our own CRM system to handle all of our recording etc.Anonymous
supported this idea
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I agree that the dashboard needs a complete overhaul...
But your website is built on a wordpress (pre-built) theme (http://rscardwp.px-lab.com/)
And your 'portfolio' work is also built with purchased themes.
I'm not sure you would fit the task of rebuilding the dashboard