HUDSON HENRIQUE SCHMIDT

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  1. 12 votes
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    2 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

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    HUDSON HENRIQUE SCHMIDT shared this idea  · 
  2. 320 votes
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    40 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your challenge here.

    At the moment we don’t have a translation to customize the message “##- Please type your reply above this line -##”.

    Rest assured, your suggestion has been submitted to our engineers. We will post updates once the feature has been approved and implemented.

    You can also help us translate tawk.to by visiting the following links:

    1. Web dashboard here > https://crowdin.com/project/tawk/
    2. Android app here > https://crowdin.com/project/tawk-android
    3. iOS app here > https://crowdin.com/project/tawk-ios

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar – https://calendly.com/siennarubio/30min; I’d be happy to help!

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    HUDSON HENRIQUE SCHMIDT commented  · 

    As there is translation across the interface, there should be the option to translate the emails from the ticket system (protocol)

    HUDSON HENRIQUE SCHMIDT supported this idea  · 
  3. 1,520 votes
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    94 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for taking the time to share your ideas here.

    At the moment, we don’t have a direct Chat transfer to another agent. Rest assured that this feature is currently planned and our engineers are working towards its completion. The software upgrade will be posted as soon as it is implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I’d be happy to help!

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    HUDSON HENRIQUE SCHMIDT commented  · 

    It would be very important to have this feature, we miss it a lot.

    HUDSON HENRIQUE SCHMIDT supported this idea  · 

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