What I'd suggest that there shall be an option to customize the chat transcript before we send it some client, for example there may be visitors from various countries, while sending a transcript we should have an option to add country name or send notes along with chat transcript so the client get an idea what to focus .
Jerry
What I'd suggest that there shall be an option to customize the chat transcript before we send it some client, for example there may be visitors from various countries, while sending a transcript we should have an option to add country name or send notes along with chat transcript so the client get an idea what to focus .