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Jonathon H.

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  1. Remove IP associated cookies when chat ends. Give visitors 'public computer' option which automatically removes chat history and data

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    5 comments  ·  Feedback » Improvements  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    Hi,


    Thank you for choosing tawk.to and for taking the time to share your ideas here.


    At this stage, we do not have a functions for removingcookies.


    The tawk.to widget uses several types of cookies to help you communicate more effectively with your customers.


    To learn more about tawk.to cookies and their functions, visit this link: https://help.tawk.to/article/what-are-tawkto-cookies-and-what-do-they-do


    If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.


    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Jonathon H. commented  · 

    I'm new to tawk.to and I love it so far but this is an issue I am having also. I have PC's available for public use that load to my home page by default and even after a client has ended the chat, it still remembers their name and email; Causing me to respond to customers with the wrong info such as user name and email. This is the only problem I have encountered so far and I would love to see a solution in either the tawk.to service and software or a solution that I can implement on my site to solve the problem.

    Jonathon H. supported this idea  · 

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