Anonymous

My feedback

  1. 103 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    23 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!
    On mobile we can’t change this behaviour at this time.
    Since the chat is full-screen, it would be bad user experience to interrupt visitor from viewing your website.
    On PC browser trigger will open a chat to show trigger message to a visitor.

    Anonymous commented  · 

    I am trying to contact mobile users on my website, as I am unsure if a particular feature on my site is working for mobile users. The feature works on some models, but not on others. I would really like to find out what models the feature is compatible with.

    I have tried to contact mobile users who visit the site to A: find out if the feature is working on their Device & B: Find out what device they are on.

    I have had no luck with contacting mobile users because it doesn't display a popup on their screen, meaning that they usually do not see my message. Could you please make it an option to display messages to mobile users when trying to contact them as it only sends them a notification (which most people do not notice)

    Anonymous supported this idea  · 

Feedback and Knowledge Base