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126 votesAdmintawk.to (top bird!, tawk.to) responded
To All Our Valued Users, This is Sienna from tawk.to. Thank you for reaching out. Our Remove Branding Add-on includes customization of the footer in support emails and tickets. However, it does not yet include a feature for adding an email signature. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the commentAnonymous supported this idea ·
In ticketing, it is useful sometimes to reply to users with the same information all the time - in other systems this is documented as a pre-canned solution or reply. Similar to shortcuts. Please add this feature.