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947 votesAdmintawk.to (top bird!, tawk.to) responded
Hi, Thank you for choosing tawk.to and for sharing your ideas with us. Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ You can now enjoy the chat widget's new look and features. This includes the Widget Cards. You can add any kind of content to your chat widget, including videos, images, and a search bar. It’s like having a mini-website in the chat. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
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This should go up on your priority list as this is the only thing that sets you back from your competitors and this would be an easy option to monetize tawk.to
I would have zero problem paying a monthly fee for custom widget features.
I started on tawk.to as a free service to trial out live chat on my site... after realising its worth i then started looking at pay for chat services only because of the limited custom widget options tawk provides. I stuck with tawk for 2 reasons 1) i thinks its the best on the market 2) Im hoping you will at some point take my money and add in better custom widget options/themes or even better css styling.
Take my $$$$ tawk ... its yours!!!!