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  1. To export all your user data and chat history into csv files

    1,070 votes
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    153 comments  ·  Feedback » New features  ·  Admin →
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    started  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users,, Thank you for choosing tawk.to and for sharing your suggestion here. .json is the current format used by tawk.to when exporting contacts and chat history. However, we are in the process of changing the export format and the new feature will be available soon. Alternatively, you can use this tool for file conversion: https://www.convertcsv.com/json-to-csv.htm Learn more about exporting contacts: https://help.tawk.to/article/exporting-contacts Learn about exporting your chat history: https://help.tawk.to/article/viewing-deleting-and-exporting-your-chat-history If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    Export the form details into excel in offline / online chat forms

  2. Have the avaibility to change GMT timezone for chat transcript email

    733 votes
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    170 comments  ·  Feedback » Improvements  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. Our chat transcript email is currently set to display the GMT 0 timezone. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Anonymous commented  · 

    Timezone Change Option is not there. Please enable that feature.

    Anonymous supported this idea  · 

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