Tim
My feedback
6 results found
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20 votes
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Hi, Thank you for choosing tawk.to and for reaching out. Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ates This new update can add a Knowledge Base search bar to the widget, so your visitors can search and find answers before starting a chat. Our Widget Card feature also lets you show articles, list articles in a Knowledge Base category or share a video in the widget. To learn more about how to customize the Widget Cards, visit this link: Customizing the widget header and body cards . If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Tim
supported this idea
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132 votes
To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to share your ideas here. We currently don't have two-factor authentication for signing in to your tawk.to Dashboard. We've acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Tim
supported this idea
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1,472 votes
To All Our Valued Users, We thank you and appreciate the patience and continued support over the years. As per our development team, we are waiting to roll out a huge update to the architecture of the software in order for this feature to release. As you can appreciate, unfortunately, things don't always go to plan, and other product launches need to be prioritized for the sake of progress. Rest assured, this has already been raised and the update is currently in progress. We will post updates once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Tim
supported this idea
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578 votesAdmintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to. We have taken note of your feedback and suggestions. Whatsapp Integration is currently in a review process and on our roadmap as a future feature release. We will update you once this new feature has been implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Tim
supported this idea
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80 votesAdmintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. At the moment, our Knowledge Base only has 2 options for visibility: Public and Private mode. Public articles are available to be read by anyone with access to the URL. Private articles are only visible by your team within tawk.to apps when signed in to the Property associated with the article. Related link: https://help.tawk.to/article/creating-a-new-knowledge-base-article We're continuing to build out our Knowledge Base product and have taken on your suggestions. We will post updates once the feature has been implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment Tim
supported this idea
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12 votesTim
supported this idea
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This is the only issue I have with tawk which prevents me from using it so far. It would be great if this could be implemented!
A simple option to enable or disable indexing the knowledge base into the search engines would be great already as a start!