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Ralf

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  1. Badge icons

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    27 comments  ·  Feedback » IOS app  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. At this stage, we currently don't have the red indicator badge icon on our tawk.to mobile app. We do, however, have sound and banner notifications for both iOS and Android devices: 1. iOS: https://help.tawk.to/article/enabling-sound-and-badge-notifications-on-ios 2. Android: https://help.tawk.to/article/enabling-notifications-on-android We're continuing to build out our Messaging product and have taken on your suggestion. We will post updates once the feature has been implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Ralf commented  · 

    I, too, am very surprised badges are still missing in 2021. It's a standard feature of all apps dealing with notifications.

    I, too, am missing notifications/chat requests because of the absence of badges on the app icon on iPad and also Mac desktop app.

    Ralf supported this idea  · 

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