vanminh

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    43 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for taking the time to provide us with your feedback and suggestions.

    Currently, we have the Sentiments feature in which the visitor can click the thumbs up and down rating in the chat widget as a way of giving their feedback to the chat agent.

    We have taken note of your suggestion and will post updates once the feature has been approved and implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    vanminh commented  · 

    Hoàn thiện hệ thống sổ sách kế toán của doanh nghiệp bao gồm:
    Phiếu thu, phiếu chi, phiếu nhập kho, phiếu xuất kho.
    Sổ quỹ tiền gửi ngân hàng, sổ quỹ tiền mặt.
    Báo cáo tổng hợp số liệu tồn kho, biểu mẫu phân bổ công cụ, dụng cụ, bảng khấu hao tài sản cố định… theo quy định của pháp luật.
    https://ews46944.wixsite.com/my-site/post/dich-vu-ke-toan01

    vanminh supported this idea  · 
  2. 1 vote
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    2 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    You can set up a Trigger to fire with a specific keyword such as “Price”.

    However, we currently don’t have automation to notify agents if the user requested live support.

    To set up the Advance Trigger, follow the steps below:

    1. Select Administration Section > Trigger > Add Trigger
    2. Select Trigger Type > Advanced
    3. Type the Trigger Name and Description
    4. Under CONDITION > When a visitor requests a chat
    5. Under CHECK > All of the following conditions
    Message > Equals > Price (THIS IS YOUR KEYWORD)
    6. Under ACTIONS > Send message to visitor
    7. Type the agent’s name
    8. Type your message

    ( YOUR VISITOR MUST SEND A MESSAGE WITH THE KEYWORDPRICEFOR THE TRIGGER TO SEND)

    I hope this addresses your concern.

    If you…

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