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Bruno Renato da Silva Viana

← Customer Feedback for tawk.to

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4 results found

  1. have an option to integrate with MailChimp

    324 votes
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    68 comments  ·  Feedback » Integrations  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. At the moment, we don't have a direct integration with MailChimp. Alternatively, you can use the Zapier integration to automatically send information between tawk.to and MailChimp. Helpful link: https://zapier.com/apps/tawk-to/integrations/mailchimp We've acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Bruno Renato da Silva Viana supported this idea  · 

  2. Open chat between agents without the need to open the application window (Windows App)

    3 votes
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    under review  ·  0 comments  ·  Feedback  ·  Admin →
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    Bruno Renato da Silva Viana shared this idea  · 

  3. Customize widget colors, bubble for online/offline status

    192 votes
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    31 comments  ·  Feedback » Improvements  ·  Admin →
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    planned  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. It’s easy to completely customize the design of your chat widget. The widget color can be changed to your preference. To learn more on how to change the appearance of your chat widget, visit this link: https://help.tawk.to/article/changing-the-appearance-of-the-chat-widget The ‘Hide widget when offline’ setting is off by default in your Dashboard. This means the chat widget is still visible even when you are offline. Learn more about customizing your widget’s behavior here: https://help.tawk.to/article/change-how-the-widget-behaves-on-your-site If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Bruno Renato da Silva Viana supported this idea  · 

  4. chat transfer to another agent.

    1,608 votes
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    113 comments  ·  Feedback  ·  Admin →
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    planned  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to share your ideas here. At the moment, we don't have a direct Chat transfer to another agent. Rest assured that this feature is currently planned and our engineers are working towards its completion. The software upgrade will be posted as soon as it is implemented. 

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Bruno Renato da Silva Viana supported this idea  · 

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