Vit

← Customer Feedback for tawk.to

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  1. A desktop app for linux would be so cool!:)

    256 votes
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    under review  ·  16 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

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    Vit commented  · 

    App for Linux OR make Windows app compatible with Wine: "http://wiki.winehq.org/HowTo" ("If your application doesn't work").

    "Wine enables Linux, Mac, FreeBSD, and Solaris users to run Windows applications"

    Vit supported this idea  · 

  2. Screen capture

    453 votes
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    32 comments  ·  Feedback » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your question here.

    Screenshots are currently not available in our chat widget.

    We do, however, offer the Screensharing feature as part of our Video+ Voice + Screensharing Add-on.

    This Add-on can provide better support when your customer needs help in navigating your website.

    This is a faster and better way compared to requesting multiple screenshots from your customers.

    To learn more about our Video + Voice + Screensharing, visit the following links:

    1.Video + Voice + Screensharing add-on
    https://help.tawk.to/article/video-voice-screensharing-add-on

    2.Getting started with Video + Voice + Screensharing
    https://help.tawk.to/article/getting-started-with-video-voice-screensharing

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    Vit supported this idea  · 

  3. Automatically change status to away when inactive

    1,030 votes
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    108 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users,,

    Thank you for choosing tawk.to and for sharing your request here.

    An automated status change to Away is currently under review.

    We assure you that this feature is under works and we will update you as soon as it is implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    Vit supported this idea  · 
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    Vit commented  · 

    Please make this auto-away function integrated into the Windows app. Would like to choose number of minutes after status is changed.

  4. Instant messenger integration - Agents can respond chats via IM

    23 votes
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    5 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Vit shared this idea  · 

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