Anonymous

← Customer Feedback for tawk.to

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  1. Monthly Round Up

    12 votes
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    0 comments  ·  Feedback » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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    Anonymous supported this idea  · 

  2. Allow departments to be sorted, reordered

    88 votes
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    10 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your challenge here.

    At the moment, we don’t have the option to re-order the sequence of the Departments listed in the Pre-Chat Form.

    We have taken note of your suggestion and will post updates once the feature has been approved and implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    An error occurred while saving the comment
    Anonymous commented  · 

    We use this to sort for regional agents. I list of 50 states becomes impossible to find for clients if they are in a random order that is always changing day to day and makes a VERY poor customer experience. We need to be able to keep this list sorted alphabetically at all times.

    Anonymous supported this idea  · 

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