CopperHare

My feedback

  1. 1 vote
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    4 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for choosing tawk.to and for sharing your challenge here.

    At this stage, we do not have a feature for migration from Intercom to tawk.to.

    Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    CopperHare commented  · 

    Hello,

    I'm a big fan of Intercom as of today. Used it for chat, product tours, in-app announcements etc... BUT Intercom terribly lacks of support feature. We need a strong ticketing system with history, KPI reports on our support performances etc... So I'm considering using Zendesk because it has it all.

    https://www.greatpeople-me.org/

  2. 3 votes
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    2 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your suggestions.

    This is a great idea! Customer ratings are essential to all businesses. Getting notifications for both positive and negative feedback can speed up the process of providing solutions to customers.

    We’ve acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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