Josem
My feedback
10 results found
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3 votesJosem
shared this idea
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12 votes
This is definitely a great idea, and we will get a plan up on the blog shortly.
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505 votes
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. We currently don't have an integration with Google Analytics. We do, however, have our Google Adwords Tracking integration. Google Conversion tracking can help you see how effectively your ad clicks lead to valuable customer interaction with tawk.to. This article explains how to create a conversion action to track visitor engagement with the widget. You can find the sample code and tutorial here: https://docs.tawk.help/article/google-adwords-tracking Note: this code example tracks a new chat as a conversion. If you would like the conversion to occur on some other metric, please refer to our Javascript API: https://help.tawk.to/article/google-adwords-tracking If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment Josem
commented
Good to know it's planned!
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3 votesJosem
shared this idea
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231 votes
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to share your ideas here. We currently don't have a dark theme for our dashboard. Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ This new update will give a new look to your chat widget. Our Widget Cards will allow you to personalize the content of your chat widget. You can add any kind of content to your chat widget, including videos, images and a search bar. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment Josem
commented
Yes PLEASE our eyes are suffering ;-)
Josem
supported this idea
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26 votes
An error occurred while saving the comment Josem
commented
Yes, need more flexibility to customize the KB
The color of the texts, inline code style...Josem
supported this idea
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12 votesAdmintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for sharing your suggestions. We currently don't have an option to duplicate an article and save it as a template. We've acknowledged your request and have forwarded it to the Knowledge Base team. They will work with this suggestion and will add the feature in due course. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment Josem
commented
Very very useful, even between properties
Josem
supported this idea
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35 votesJosem
supported this idea
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8 votes
Hi there Pepe,
This is not the default behavior because not all links are of the same domain. But we will be looking into this.
Thank you for the idea.
Josem
supported this idea
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An error occurred while saving the comment Josem
commented
There are several suggestions with the same thing...
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80 votesAdmintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. At the moment, our Knowledge Base only has 2 options for visibility: Public and Private mode. Public articles are available to be read by anyone with access to the URL. Private articles are only visible by your team within tawk.to apps when signed in to the Property associated with the article. Related link: https://help.tawk.to/article/creating-a-new-knowledge-base-article We're continuing to build out our Knowledge Base product and have taken on your suggestions. We will post updates once the feature has been implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment Josem
commented
Really useful in order to have an internal kb.
Josem
supported this idea
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+1