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Andrei S

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  1. Allow export of Knowledge hub so we can easily translate it

    4 votes
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    2 comments  ·  Feedback » Improvements  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users,

    This is Sienna from tawk.to. Thank you for reaching out.

    At this stage, we don’t have a feature allowing you to export KB articles.

    We’ve acknowledged your request and have forwarded it to the Knowledge Base team. They will work with this suggestion and will add the feature in due course.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Andrei S commented  · 

    any news? we have a similar situation here, multilanguage.

  2. Add the ability to change the order of Knowledge Base articles using drag and drop.

    18 votes
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    4 comments  ·  Feedback » Improvements  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your suggestions. This is a great idea! A function that allows you to change the order of your KB articles depending on your preferred sequence. Rest assured, your suggestion has been submitted to our engineers. We will post updates once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Andrei S commented  · 

    when will be ready? it could use same algorithm as categories, to have the ability to drag to the desired position.

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