Jimmy Lapointe Mélançon

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    Hi,

    Thank you for choosing tawk.to and for sharing your challenge here.

    The Knowledge Base search results will ireturn any articles that include the searched word/term.

    If the term is not available, a "No search results" message will appear.

    At this stage, we do not have a keyword field for term/word searches.

    We have taken note of your suggestion and will post updates once the feature has been approved and implemented.

    Let me know if you have any questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

    Jimmy Lapointe Mélançon shared this idea  · 

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