Kasseyy Sk

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    1 comment  ·  Feedback » Windows app  ·  Flag idea as inappropriate…  ·  Admin →

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    Kasseyy Sk commented  · 

    Need to know if the message from https://9apps.ooo/download/ was sent to the customer or not, Some emails get stuck on Queued and you don't even know.

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    1 comment  ·  Feedback » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi,

    Thank you for choosing tawk.to and for sharing your question here.

    You can activate the Pre-Chat Form to capture the visitor's details before the chat.

    To learn more about our Pre-Chat Form, visit this link: https://help.tawk.to/article/using-the-pre-chat-form

    You can also check out our JavaScript API documentation for a flexible set of methods that may help with your website projects.

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  3. 6 votes
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    2 comments  ·  Feedback » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi,

    Thank you for choosing tawk.to and for reaching out.

    All tickets are considered sent when they are generated. However, there are instances in which your customers will get delayed notifications. This is due to a very high server load.

    In the event of a delay, we always prioritize bringing all communications back to full speed.

    At the moment, we do not have status messages for delayed tickets.

    We have taken note of your suggestion and will post updates once the feature has been approved and implemented.

    Let me know if you have any questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Kasseyy Sk commented  · 

    It is very important for them to score well in their case studies to build a positive https://testmyspeed.onl/ image in the eyes of their professors.

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