1 voteAdmintawk.to (top bird!, tawk.to) responded
Thank you for choosing tawk.to and for sharing your ideas with us.
We currently do not have Productivity statistics for agents in our Reporting panel.
We do, however, have statistics available for each agent’s Average Chat Duration, Response Time and User Satisfaction to help you monitor individual performance.
Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
You can also email our support line at email@example.com
Alternatively, you can reach me here at firstname.lastname@example.orgJassheena Christopher shared this idea ·
162 votesAdmintawk.to (top bird!, tawk.to) responded
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your question here.
At the moment, we currently don’t have an integration with Zendesk.
You can find all our supported integrations here: https://help.tawk.to/category/integrations
For Shopping Cart Integrations, visit this link:
We have noted your suggestion and will post updates once the feature has been approved and implemented.
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
An error occurred while saving the commentJassheena Christopher commented
Any chance you guys already have an integration option with Zendesk?