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Sandra

← Customer Feedback for tawk.to

My feedback

6 results found

  1. Rate agent on chat end

    1,026 votes
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    103 comments  ·  Feedback » New features  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to write us your feedback and suggestions. Adding enhanced features for agent feedback is currently under review. Our engineers are looking into it and we will update you once this is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Sandra commented  · 

    Thanks for the information !!

  2. Google translate option

    177 votes
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    34 comments  ·  Feedback » Add-ons  ·  Admin →
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    planned  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. Automated translation is currently on the development roadmap. Our engineers are working towards this enhanced feature and updates will be posted once the feature has been approved and implemented. In the meantime, we welcome your assistance in helping us translate tawk.to by visiting the following links: 1. Web dashboard > https://crowdin.com/project/tawk/ 2. Android app> https://crowdin.com/project/tawk-android 3. iOS app> https://crowdin.com/project/tawk-ios If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

  3. push notifications for new emails, tickets

    33 votes
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    planned  ·  19 comments  ·  Feedback » Android app  ·  Admin →
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  4. Add support for Apple Watch to your iOS application

    35 votes
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    11 comments  ·  Feedback » IOS app  ·  Admin →
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  5. "Seen" function

    408 votes
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    28 comments  ·  Feedback » New features  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. We currently don't have a "Seen" function with our chat widget. Our dev team are is working on a huge rollout of new updates for our Messaging product. We've acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Sandra commented  · 

    When it says “seen” under a member that has not yet responded to the event invitation, it means that the member has seen the invitation but not yet responded. This is whether they reply in the app or by e-mail .

    https://www.talktowendys.bid/

  6. chatbot feature

    54 votes
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    134 comments  ·  Feedback » Improvements  ·  Admin →
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    Sandra commented  · 

    thanks for introtary part

    https://www.imessageapp.bid/

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    Sandra commented  · 

    Interactions.
    Conversational maturity.
    Emotionally intelligence.
    Trainable intelligence.
    Easy omnichannel deployment.
    Extensible integrations.

    https://www.imessageapp.bid/

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