Dell Conroy

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  1. 123 votes
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    8 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    We currently don’t have auto-translation and language selection features in Triggers.

    Alternatively, create a chat widget for each language.

    After adding a new widget, you can now set your preferred language. Create a Trigger and manually set the language.

    Please note: Each new widget is in English by default.

    To learn more, visit these links:
    https://help.tawk.to/article/changing-your-widget-language
    https://help.tawk.to/article/how-to-add-more-than-one-widget-to-website
    https://help.tawk.to/article/how-to-add-multiple-widgets-to-a-website-with-javascript

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Dell Conroy commented  · 

    This article is truly astounding. Appreciative for sharing.

    https://www.kdealer.org/

  2. 224 votes
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    13 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your challenge here.

    At the moment, closing the active chat window will not end the chat. It will, however, exit the agent from the chat session. Only the end-user can end the chat session.

    For multiple chats, I recommend setting the chat window to a two-chat view. You can do this by sliding the bar icon located at the top area of your active chat.

    You can join up to 4-6 chats at the same time. By setting up 2 views, you will be able to answer 2 chats at a time. You can navigate the remaining chats by clicking over the ‘Next’ arrow option.

    Check this image for reference: https://prnt.sc/us30hh

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my…

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    Dell Conroy commented  · 

    Appreciative for sharing such mind blowing information.

    https://www.myhdfs.net/

  3. 242 votes
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    25 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    We currently don’t have an API integration with API.ai chatbot.

    Our automation or chatbot feature is currently in our roadmap development.

    Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Dell Conroy commented  · 

    I wanted to make chatbot though API can you suggest me some more for https://www.myhdfs.net/

  4. 228 votes
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    24 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for taking the time to share your ideas here.

    We currently don’t have a dark theme for our dashboard.

    Great news! We have just released a major update to our chat widget.

    See our latest release here: https://www.tawk.to/category/updates/

    This new update will give a new look to your chat widget.

    Our Widget Cards will allow you to personalize the content of your chat widget. You can add any kind of content to your chat widget, including videos, images and a search bar. It’s like having a mini-website in the chat.

    To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Dell Conroy commented  · 

    I have dark theme everywhere i can apply.
    https://www.myestub.net/

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    Dell Conroy commented  · 

    I have applied every where dark theme where i can add.
    https://www.myestub.net/

  5. 453 votes
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    32 comments  ·  Feedback » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your question here.

    Screenshots are currently not available in our chat widget.

    We do, however, offer the Screensharing feature as part of our Video+ Voice + Screensharing Add-on.

    This Add-on can provide better support when your customer needs help in navigating your website.

    This is a faster and better way compared to requesting multiple screenshots from your customers.

    To learn more about our Video + Voice + Screensharing, visit the following links:

    1.Video + Voice + Screensharing add-on
    https://help.tawk.to/article/video-voice-screensharing-add-on

    2.Getting started with Video + Voice + Screensharing
    https://help.tawk.to/article/getting-started-with-video-voice-screensharing

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Dell Conroy commented  · 

    Obviously, it's really dated, yet so monster!
    https://www.mylabcorp.me/

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    Dell Conroy commented  · 

    Thanks for the update and quick reply. I'll be sure to keep an eye on this thread.
    https://www.myehtrip.me/

  6. 555 votes
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    37 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,

    Thank you for choosing tawk.to. We have taken note of your feedback and suggestions.

    Whatsapp Integration is currently in a review process and on our roadmap as a future feature release. We will update you once this new feature has been implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Dell Conroy commented  · 

    With more than 75% of adults preferring to do business the same way they communicate with friends and family, through messaging, the time to engage with customers via their preferred channel is now. WhatsApp now has nearly 3 billion users worldwide across 180 countries. And Syniverse CPaaS Concierge gives you the opportunity to take full advantage of a reach that cannot be matched by anyone else.

    https://www.etenet.biz/

  7. 485 votes
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    43 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your challenge here.

    Here are our Desktop notification options:
    -New Chat
    -Repeat
    -New Visitor
    -New Message
    -Agent Disconnect
    -New Agent Message

    To change your sound settings:

    • Go to the top right of the Dashboard (user icon)
    • then Manage Sounds.

    Helpful links:

    For Google Chrome Notification:
    https://support.google.com/chrome/answer/3220216?co=GENIE.Platform%3DDesktop&hl=en

    Enabling Desktop notifications
    https://help.tawk.to/article/enabling-desktop-notifications

    Managing sound settings and desktop notifications
    https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Dell Conroy commented  · 

    Exactly what I needed! You just saved me several hours. Thanks!

    https://www.thirtyonetoday.me/

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