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  1. 1 vote
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    1 comment  ·  Feedback » Android app  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi Atish,

    This is Elle from tawk.to. Thank you for reaching out.  

    There are two ways to integrate the tawk.to live chat into your site.

    #1 - Copy and paste the tawk.to widget code into your site's HTML section before the closing of the </body tag>
    https://www.tawk.to/knowledgebase/getting-started/adding-a-widget-to-your-website/

    #2 - Use the module or plugin for a system such as WordPress, Joomla or Shopify. You can find our integration guides in the Help Center:
    https://help.tawk.to/category/integrations
    https://help.tawk.to/category/shopping-cart-integrations

    I believe the best way to assist you would be through a screensharing call. Would you be willing to hop on a call with one of our phone support agents so they can better help you with this? If so, here’s the link to schedule a support call: https://calendly.com/tawk-to-support/tawk-to-customer-support

    If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available…

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    Kyle commented  · 

    Thanks for sharing. I found a lot of interesting information here. https://www.crediblebh.online/

  2. 4 votes
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    3 comments  ·  Feedback » Mac app  ·  Flag idea as inappropriate…  ·  Admin →
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    Kyle commented  · 

    Click on the General icon.
    At the top of the new window, you'll have several options under the Appearance listing. In addition to enabling or disabling the dark menu bar and Dock, you can choose to “Automatically hide and show the menu bar.” Click this box and the menu bar vanishes.
    https://www.dunkinrunsonyou.run/

  3. 100 votes
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    17 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your ideas with u We currently do not have integration with Flutter. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

  4. 105 votes
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    15 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
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    To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to share your ideas here. At this stage, the tawk.to app is not available for Linux. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

  5. 149 votes
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    17 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi!
    If the pre-chat form was filled by user, it will remain until visitor session is not ended – if he reopens the ongoing chat session.
    If user return after session ended and by cookies he is recognized as same user – his pre-chat form will be filled with name, email, phone, but other fields like department, message input, multiple choice answer – cleared.

  6. 730 votes
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    158 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. Our chat transcript email is currently set to display the GMT 0 timezone. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Kyle commented  · 

    Awesome and interesting article. Great things you’ve always shared with us. Thanks. Just continue composing this kind of post.

    https://www.crediblebh.bid/

  7. 405 votes
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    26 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
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    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. We currently don't have a "Seen" function with our chat widget. Our dev team are is working on a huge rollout of new updates for our Messaging product. We've acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

  8. 142 votes
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    13 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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    Kyle commented  · 

    Thanks for sharing such a helpful instruction, really appreciate for your article.
    https://www.greatpeople-me.biz/

  9. 490 votes
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    50 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. Here are our Desktop notification options: -New Chat -Repeat -New Visitor -New Message -Agent Disconnect -New Agent Message To change your sound settings: * Go to the top right of the Dashboard (user icon) * then Manage Sounds. Helpful links: For Google Chrome Notification: https://support.google.com/chrome/answer/3220216?co=GENIE.Platform%3DDesktop&hl=en Enabling Desktop notifications https://help.tawk.to/article/enabling-desktop-notifications Managing sound settings and desktop notifications https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

  10. 233 votes
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    54 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there dear tawker,

    We are currently planning on developing granular permissions that will solve this problem.

    Hope this will be solved in the near future.

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    Kyle commented  · 

    Thanks for the update and review of the artical !!!

    https://www.greatpeople-me.win/

  11. 455 votes
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    40 comments  ·  Feedback » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your question here. Screenshots are currently not available in our chat widget. We do, however, offer the Screensharing feature as part of our Video+ Voice + Screensharing Add-on. This Add-on can provide better support when your customer needs help in navigating your website. This is a faster and better way compared to requesting multiple screenshots from your customers. To learn more about our Video + Voice + Screensharing, visit the following links: 1.Video + Voice + Screensharing add-on https://help.tawk.to/article/video-voice-screensharing-add-on 2.Getting started with Video + Voice + Screensharing https://help.tawk.to/article/getting-started-with-video-voice-screensharing If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

  12. 1,011 votes
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    90 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
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    To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to write us your feedback and suggestions. Adding enhanced features for agent feedback is currently under review. Our engineers are looking into it and we will update you once this is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

  13. 60 votes
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    27 comments  ·  Feedback » IOS app  ·  Flag idea as inappropriate…  ·  Admin →
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. At this stage, we currently don't have the red indicator badge icon on our tawk.to mobile app. We do, however, have sound and banner notifications for both iOS and Android devices: 1. iOS: https://help.tawk.to/article/enabling-sound-and-badge-notifications-on-ios 2. Android: https://help.tawk.to/article/enabling-notifications-on-android We're continuing to build out our Messaging product and have taken on your suggestion. We will post updates once the feature has been implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Kyle commented  · 

    Very great idea to content more information with the different suggestion

    https://www.epayitonline.win/

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