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Chris

← Customer Feedback for tawk.to

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5 results found

  1. Visitor history

    274 votes
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    53 comments  ·  Feedback » New features  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    Hi there dear tawkers,

    Although this is a good idea, we are not currently planning on expanding the analytics because there are other tools that are made specifically for tracking visitors in this way ex. Google Analytics.

    Chris supported this idea  · 

  2. Extraction of customer name for shortcuts: example: Hello %visitor.name%, My name is.....

    824 votes
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    69 comments  ·  Feedback » Improvements  ·  Admin →
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    planned  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. The feature allowing users to enhance Shortcut functions with personalization is currently being constructed. Our engineers are working on it, and updates will be posted once it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Chris supported this idea  · 

  3. Offer more themes for the chat window

    948 votes
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    143 comments  ·  Feedback  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    Hi, Thank you for choosing tawk.to and for sharing your ideas with us. Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ You can now enjoy the chat widget's new look and features. This includes the Widget Cards. You can add any kind of content to your chat widget, including videos, images, and a search bar. It’s like having a mini-website in the chat. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Chris supported this idea  · 

  4. Interactive (Co-Browsing) with visitor

    734 votes
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    55 comments  ·  Feedback » Add-ons  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to. We will take note of your feedback and suggestions. The co-browsing feature is currently under review. Our engineers are working towards this enhanced feature which will allow you to enjoy a better collaboration with your users.If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Chris supported this idea  · 

  5. Prestashop 1.6.0.9 - Module won't install so we insert the code manually to the footer.tpl

    4 votes
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    4 comments  ·  Feedback  ·  Admin →
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    planned  ·  Admintawk.to (top bird!, tawk.to) responded

    Hi Chris,

    Thank you for your feedback.
    We are currently working on updating all current integrations and adding new ones and this issue will be fixed.

    Chris shared this idea  · 

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