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Megan Brewster

← Customer Feedback for tawk.to

My feedback

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  1. Webhook: Transcript of chat

    250 votes
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    27 comments  ·  Feedback » Improvements  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your question here. We have plans to extend this feature in the future. However, it's not available at the moment. We've acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Megan Brewster commented  · 

    How do you webhook chat?

    Create a webhook
    Open Google Chat in a web browser.
    Go to the space to which you want to add a webhook.
    At the top, next to the space title, click arrow_drop_down Down Arrow > ...
    If this space already https://sleepwithcomfort.com/best-mattress/best-mattress-for-bunk-beds/ has other webhooks, click Add another. ...
    For Name, enter "Quickstart Webhook".
    Click SAVE.

  2. Rate agent on chat end

    1,027 votes
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    103 comments  ·  Feedback » New features  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to write us your feedback and suggestions. Adding enhanced features for agent feedback is currently under review. Our engineers are looking into it and we will update you once this is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Megan Brewster commented  · 

    Hey,

    I 100% agreed with you on that point that you raised https://allaboutrestock.com above and explained very well why we use a rate agent on the chat end.

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