Robert Stane
My feedback
11 results found
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1 vote
Admintawk.to
(top bird!, tawk.to)
responded
Hi Atish,
This is Elle from tawk.to. Thank you for reaching out.
There are two ways to integrate the tawk.to live chat into your site.
#1 - Copy and paste the tawk.to widget code into your site's HTML section before the closing of the </body tag>
https://www.tawk.to/knowledgebase/getting-started/adding-a-widget-to-your-website/
#2 - Use the module or plugin for a system such as WordPress, Joomla or Shopify. You can find our integration guides in the Help Center:
https://help.tawk.to/category/integrations
https://help.tawk.to/category/shopping-cart-integrations
I believe the best way to assist you would be through a screensharing call. Would you be willing to hop on a call with one of our phone support agents so they can better help you with this? If so, here’s the link to schedule a support call: https://calendly.com/tawk-to-support/tawk-to-customer-support
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available… -
1 vote
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment Robert Stane
commented
Hey,
If you want to schedule the opening hours of a chat widget in a MacOS application, you may need to modify the code of the widget to incorporate scheduling functionality. This may involve adding a timer or calendar feature that allows users to set specific opening hours for the widget.
Alternatively, you could look for existing MacOS chat widgets that already have scheduling functionality built in. You may be able to find these widgets through the Apple App Store or through a third-party developer website which is https://apkhopes.com/.
In terms of the IOS app, if you already know how to schedule the opening hours in the IOS app, you may be able to apply the same principles to the MacOS widget. However, keep in mind that there may be some differences in the code and implementation details between the two platforms.
Overall, incorporating scheduling functionality into a chat widget can be a complex task that requires knowledge of programming and app development. If you are not familiar with these skills, you may want to consider hiring a developer or seeking assistance from an app development community.
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3 votesAdmintawk.to
(top bird!, tawk.to)
responded
Hi Judith,
Thank you for choosing tawk.to and for taking the time to share your ideas here.
At this stage, each session has a 2-minute buffer. So if the visitor leaves the website or is inactive for 20 mins, they have a window of two minutes to resume the session. After that, the session ends and a new session will be created. You can enable the previous conversation to the widget to check, also history is available to access by an agent to catch up with the previous conversation.
If you have any questions or require assistance, we invite you to reach out to our 24/7 support line. Our live agents are always available to assist you. You can also email our support line at support@tawk.to
An error occurred while saving the comment Robert Stane
commented
Hey,
If you are referring to a chat between a customer and an agent in a customer support setting, there are different ways to save the chat when the customer returns:
Use a chatbot platform with session management: If you are using a chatbot platform that supports session management, you can store the chat history in the customer's session data. When the customer returns, the chatbot can retrieve the session data and display the previous chat history to the customer.
Save the chat history in a database: Another option is to save at https://amassed.com.au/buyers-agent-brisbane/ the chat history in a database. When the customer returns, the agent can retrieve the chat history from the database and continue the conversation.
Use a customer support software with chat history: Some customer support software solutions offer built-in chat functionality with chat history. In this case, the chat history is automatically saved and can be retrieved when the customer returns.
Regardless of the method you choose, it is important to inform the customer that their chat history has been saved and will be available when they return. This can help provide a seamless customer experience and avoid frustration.
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4 votes
An error occurred while saving the comment Robert Stane
commented
To integrate your website with Tawk, you need to follow these steps:
Sign up for a Tawk account: Go to Tawk. to and sign up for a free account.
Create a Tawk widget: After signing up, go to the "Widgets" section and create a new widget for your website.
Copy the Tawk code: After creating a widget, you will receive a code snippet that you need to copy.
Add the Tawk code to your website: Paste the code snippet into the HTML code of your website, typically just before the closing body tag.
Verify the integration: Once you've added the code, reload your website and verify that the Tawk chat widget is displayed and working properly.
Customize the Tawk widget: You can customize the appearance and behavior of the Tawk widget through your Tawk account settings.
That's it! Your website https://www.thebestprinter.net is now integrated with Tawk and you can start providing live chat support to your visitors.
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3 votesAdmintawk.to
(top bird!, tawk.to)
responded
Hi Neha,
Thank you for choosing tawk.to and for taking the time to share your ideas here.
We currently do not have an option for removing the “Send Again” button that appears after the offline form is submitted.
We have noted your suggestion and will post updates once the feature has been approved and implemented.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
You can also email our support line at support@tawk.to
An error occurred while saving the comment Robert Stane
commented
Hello,
You can hide the "Send Again" button in the following ways:
Using JavaScript: You can add a JavaScript function to hide the button once the form has been submitted. You'll need to add a unique identifier to the button, such as an ID or class, in order to select it with JavaScript.
Using CSS: If the form is being submitted via an HTML form, you can add a class to the button that https://playhardjetskihire.com.au/jet-ski-pwc-and-boat-licence-nsw/ sets its display property to none once the form has been submitted.
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134 votesAdmintawk.to
(top bird!, tawk.to)
responded
Hi, Thank you for choosing tawk.to and for reaching out. We currently have a REST API in the works that will be out once the documentation has been approved. In the meantime, check out our JavaScript API documentation for a flexible set of methods that may help with your website projects. You can find our JavaScript documentation here: https://developer.tawk.to/jsapi/. We've acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment Robert Stane
commented
Hello,
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162 votesAdmintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for sharing your question here. At the moment, we currently don't have an integration with Zendesk. You can find all our supported integrations here: https://help.tawk.to/category/integrations For Shopping Cart Integrations, visit this link: https://help.tawk.to/category/shopping-cart-integrations We have noted your suggestion and will post updates once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment Robert Stane
commented
Hello,
Zendesk Integration Services (ZIS) is a group of services that simplify building and running an integration for Zendesk. This can include data synchronization between Zendesk and https://printerguidelines.com/ external systems, providing a backend (business logic) for Zendesk apps, or triggering automated workflows in another system.
Thank You.
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64 votesAdmintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. At this stage, the only way to change the status of the chat widget is to manually go on the profile icon located in the top right corner of your dashboard and select online/away/invisible. We've acknowledged your request and have forwarded it to the development team. They will work with this suggestion and will add the feature in due course. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment Robert Stane
commented
No, if you do not login, updates won't download or install. However if you sign in once and press Windows+L to open lock screen the https://thefishercast.com/best-musky-reels/ updates should download. Hope that helps.
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1 vote
An error occurred while saving the comment Robert Stane
commented
Hey,
When a message is sent, it should take between 5-10 minutes for the https://pintdow.com/how-to-reset-your-pinterest-feed/ message to appear in the message trace data.
Thanks
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1,027 votes
To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to write us your feedback and suggestions. Adding enhanced features for agent feedback is currently under review. Our engineers are looking into it and we will update you once this is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment Robert Stane
commented
Hello,
I will give you 100 out of 100 for the rate agent on the chat end feature https://mechmass.org/ and that is really superb with the latest and user-friendly interface.
Hey,
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