Camille
My feedback
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807 votes
To All Our Valued Users,
Thank you for choosing tawk.to and for reaching out.
The feature allowing users to enhance Shortcut functions with personalization is currently being constructed.
Our engineers are working on it, and updates will be posted once it is implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
Camille
supported this idea
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930 votes
Admintawk.to
(top bird!, tawk.to)
responded
Hi,
Thank you for choosing tawk.to and for sharing your ideas with us.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
You can now enjoy the chat widget’s new look and features. This includes the Widget Cards.
You can add any kind of content to your chat widget, including videos, images, and a search bar. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
Camille
supported this idea
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An error occurred while saving the comment -
1,520 votes
To All Our Valued Users,
Thank you for choosing tawk.to and for taking the time to share your ideas here.
At the moment, we don’t have a direct Chat transfer to another agent. Rest assured that this feature is currently planned and our engineers are working towards its completion. The software upgrade will be posted as soon as it is implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I’d be happy to help!
Camille
supported this idea
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90 votes
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your ideas with us.
You can purchase our Remove Branding add-on to modify the footer message of your chat widget.
You can modify the title and attach a URL link.
Helpful links:
1. Setting up the Remove Branding add-on:
https://help.tawk.to/article/setting-up-the-remove-branding-add-on2. Purchasing the Remove Branding and white label add-on:
https://help.tawk.to/article/purchasing-the-remove-branding-and-white-label-add-onShould you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
An error occurred while saving the comment Camille
commented
Probably right side along with Tawk.to hyperlink.
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992 votes
To All Our Valued Users,
Thank you for choosing tawk.to and for taking the time to write us your feedback and suggestions.
Adding enhanced features for agent feedback is currently under review. Our engineers are looking into it and we will update you once this is implemented.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
An error occurred while saving the comment Camille
commented
There's already a thumbs up and thumbs down on the widget.
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720 votes
To All Our Valued Users,
Thank you for choosing tawk.to. We will take note of your feedback and suggestions.
The co-browsing feature is currently under review. Our engineers are working towards this enhanced feature which will allow you to enjoy a better collaboration with your users.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
Camille
supported this idea
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300px is too wide for me. Can it be lowered to 250px instead and font size 12px?