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Randy Braatz

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    Hi, Filippo Bradaschia

    Thank you for choosing and for reaching out.

    You can purchase our Remove Branding add-on to modify the Email footer branding (Message your customers with - it’s Free!)

    With Remove Branding, you can modify both the footer text and the URL link.

    Helpful links:

    1. Setting up the Remove Branding add-on:

    2. Purchasing the Remove Branding and white label add-on:

    If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

    You can also email our support line at

    Alternatively, you can reach me here at

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    Randy Braatz commented  · 

    We sell on eBay, Amazon, Shopify, etc. We forward all sales notifications and customer communications to, then assign tickets to agents for fulfilling orders or responding to customers. Auto replying to some of these systems or replying to customers with external links is a TOS violation (in some cases). We were using IFTTT to forward emails so that we could toss out auto replies, but that strips email formatting. As our business has grown, and we're adding more agents, this is the #1 issue preventing us from continuing to use Love and not found a comparable solution, but this is such a critical need that we're opting to pay for multiple services until resolved.

    Randy Braatz supported this idea  · 

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