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1. Reporting mechanism

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   10 comments  ·  Feedback  ·  Delete…  ·  Admin →
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   planned  ·  Admintawk.to (top bird!, tawk.to) responded

   Hi there dear tawker,

   We have launched the new Reporting section which gives you information about messaging and Agent performance. Check out more here: https://www.tawk.to/updates/new-feature-reporting/
   In the future we plan to bring in email summaries as well.

   Hope this helps!

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   Dave Wilson commented  ·  Mar 23, 2015  ·  Edit…  ·  Delete…

   I second this. I am a support manager and do not login to the dashboard except for report options. I would like to schedule a daily report that is sent out to my e-mail systemically displaying the # of chats received each day.

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   Dave Wilson supported this idea  ·  Mar 23, 2015