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← Customer Feedback for tawk.to

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4 results found

  1. create a group chat

    4 votes
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    under review  ·  0 comments  ·  Feedback  ·  Admin →
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    Anonymous shared this idea  · 

  2. Allow visitors on the site to chat with each other, make group chat with agent

    100 votes
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    21 comments  ·  Feedback » New features  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. At this stage, there is not a feature allowing visitors to communicate with each other. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Anonymous supported this idea  · 

  3. Extraction of customer name for shortcuts: example: Hello %visitor.name%, My name is.....

    824 votes
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    69 comments  ·  Feedback » Improvements  ·  Admin →
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    planned  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. The feature allowing users to enhance Shortcut functions with personalization is currently being constructed. Our engineers are working on it, and updates will be posted once it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Anonymous supported this idea  · 

  4. 12 hour clock with am/pm to show time

    61 votes
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    12 comments  ·  Feedback » Improvements  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to share your ideas here. At this stage, our timestamp is set for 24 hours. We currently do not have a 12-hour clock option. We have taken note of your suggestion and will post updates once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Anonymous shared this idea  · 

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