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Mr.Anonymous

← Customer Feedback for tawk.to

My feedback

2 results found

  1. Let only the administrator see what everybody is chatting, not the entire sales team.

    88 votes
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    5 comments  ·  Feedback » Improvements  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your ideas with us. We currently don't have an option for hiding chats from other agents or departments. All chats can be viewed by all members of a property. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Mr.Anonymous supported this idea  · 

  2. Rate agent on chat end

    1,019 votes
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    95 comments  ·  Feedback » New features  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to write us your feedback and suggestions. Adding enhanced features for agent feedback is currently under review. Our engineers are looking into it and we will update you once this is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Mr.Anonymous commented  · 

    Yeah,
    It is very important feature that we missed in your awesome platform

    Mr.Anonymous supported this idea  · 

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