Zach Lanich

My feedback

  1. 4 votes
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    1 comment  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Zach Lanich commented  · 

    +1 Avoiding annoying the prospective customer is important.

    Zach Lanich supported this idea  · 
  2. 7 votes
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    1 comment  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Zach Lanich commented  · 

    +1 Personalization is key with marketing!

    Zach Lanich supported this idea  · 
  3. 1 vote
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    0 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Zach Lanich shared this idea  · 
  4. 2 votes
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    0 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →
    Zach Lanich shared this idea  · 
  5. 32 votes
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    7 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Zach Lanich commented  · 

    Are you guys actually going to implement this? We need it and the "PLANNED" status was from 2016.

    Zach Lanich supported this idea  · 
  6. 36 votes
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    under review  ·  2 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Zach Lanich commented  · 

    This is one of the things I'm desperately looking for. I'd like to more/less create my own triggers at a javascript level, and use JS/Site info to dynamically trigger the chat box and send the first message. An example would be pulling the page title and some other info and automatically saying "Hey there! I see you're looking at "..." and "...". Would you like to chat about pricing?"

    A more powerful JS API in general would be awesome. It's not bad so far, but mostly allows us to hook into the events. It doesn't allow us to automate much with the Chat Box though.

    Zach Lanich supported this idea  · 

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