Mike

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  1. 95 votes
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    10 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    At this time, the details in the Monitoring section do not include the state in which the visitor is located.

    We have taken note of your suggestion and will post updates once the feature has been approved and implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Mike commented  · 

    I just discovered that you can view a google map of the visitor's location, however, it's only available in the chat history when you click on an item: https://pbs.twimg.com/media/B8WnI3aCQAIqFHZ.png:large
    Would be much more useful as part of the live visitor monitoring.

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    Mike commented  · 

    More detailed location info should be provided. On mine, all I see is country. If you're getting the country, that means you're using a geo IP database, so it's just a matter of pulling more information, such as how Livezilla does it:
    http://www.livezilla.net/features-real-time-visitor-monitoring/en/
    Would like to see this feature improved.

    Mike supported this idea  · 
  2. 36 votes
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    under review  ·  4 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

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    Mike shared this idea  · 
  3. 1,030 votes
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    108 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,,

    Thank you for choosing tawk.to and for sharing your request here.

    An automated status change to Away is currently under review.

    We assure you that this feature is under works and we will update you as soon as it is implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Mike commented  · 

    Yes this is a good idea, auto away/invisible if there's no activity at the computer for a configurable number of minutes

    Mike supported this idea  · 

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