Biel

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  1. 1,047 votes
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    141 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,,

    Thank you for choosing tawk.to and for sharing your suggestion here.

    .json is the current format used by tawk.to when exporting contacts and chat history. However, we are in the process of changing the export format and the new feature will be available soon.

    Alternatively, you can use this tool for file conversion:
    https://www.convertcsv.com/json-to-csv.htm

    Learn more about exporting contacts: https://help.tawk.to/article/exporting-contacts

    Learn about exporting your chat history: https://help.tawk.to/article/viewing-deleting-and-exporting-your-chat-history

    Should you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Biel commented  · 

    This would be awesome so that I can import the emails into MailChimp and send them emails as part of my campains... looking forward to this feature.

    Biel supported this idea  · 
  2. 27 votes
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    1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

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    Biel supported this idea  · 
  3. 227 votes
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    47 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    At this stage, the size of the round chat widget can’t be adjusted.

    However, both the height and width of the rectangular chat widget can be customized. This customization is only available for the Desktop Widget.

    We also have a new feature for changing the position of your widget in mobile view.

    Helpful links:

    1. Changing the appearance of the chat widget
    https://help.tawk.to/article/changing-the-appearance-of-the-chat-widget

    2.Changing the widget position
    https://help.tawk.to/article/changing-the-widget-position

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Biel commented  · 

    To be able to choose from different chat / message icons. I don't like the design of the message icon so I made one myself which I love, to later realize I cannot change it with normal css.

    I would love to have different icons to choose from.

    Biel supported this idea  · 
  4. 320 votes
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    40 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your challenge here.

    At the moment we don’t have a translation to customize the message “##- Please type your reply above this line -##”.

    Rest assured, your suggestion has been submitted to our engineers. We will post updates once the feature has been approved and implemented.

    You can also help us translate tawk.to by visiting the following links:

    1. Web dashboard here > https://crowdin.com/project/tawk/
    2. Android app here > https://crowdin.com/project/tawk-android
    3. iOS app here > https://crowdin.com/project/tawk-ios

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar – https://calendly.com/siennarubio/30min; I’d be happy to help!

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    Biel commented  · 

    Yeah I would love this

    Biel supported this idea  · 

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